Uploading Pictures on Whatsapp Desktop Not Working
Typically, images and videos received on WhatsApp will download normally when you tap on them. However, many users are facing the issue where tapping a media file throws y'all an error that says, "download failed", "download was unable to complete," "please effort again later," and similar. If you are unable to download images and videos from WhatsApp, the following fixes volition help yous solve the media download upshot on WhatsApp.
1. Manually Download Photos and Videos (WhatsApp Web)
If you're using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even require your smartphone nearby each time you sign in), so it has its own host of bug and fixes.
But before nosotros movement onto those, you should know that unlike the phone version of WhatsApp, WhatsApp Web doesn't automatically download photos and videos. You'll need to practice this manually past clicking a given image or video then clicking the Download icon at the height right corner.
If y'all've tried that but are however having problems with WhatsApp Spider web, then try the following tips.
two. Articulate Browser Information (WhatsApp Web)
If WhatsApp Spider web is failing to download photos and videos (or is otherwise not working properly), so yous should try clearing your browser cache and cookies to give it a make clean slate.
To do this in Chrome, click the three-dotted menu icon at the tiptop right -> History -> Clear browsing data, and so cheque the 2nd and third boxes and click "Clear data."
In Edge, click the menu icon at the peak right corner -> Settings -> Privacy, search and services, then "Cull what to articulate" next to "Clear browsing information now".
On the adjacent screen, cheque the "Cached images and files" and "Cookies and other site data" boxes and so click "Articulate at present."
3. Sign Out and Back In Again (WhatsApp Web)
WhatsApp Spider web doesn't take a corking reputation for stability, and while its major recent updates take brought some welcome improvements they accept also made the browser version of WhatsApp a bit unreliable.
A corking quick fix for many a WhatsApp Web trouble is to log out then back in once more. But click the iii-dotted menu icon above your chats list in WhatsApp Spider web, then click "Log out". After that, log back in again and the problem may have gone away.
The rest of this tips will focus on the mobile versions of WhatsApp, but notation that some of the fixes may apply to WhatsApp Web too, so don't stop reading!
4. Restart Phone
The showtime stride you should always perform when yous are troubleshooting an app or device is to restart information technology. Likewise, with the WhatsApp images and videos not downloading result, restart your Android phone or iPhone. Sometimes just restarting the phone will gear up the media non downloading consequence on WhatsApp.
5. Bank check WhatsApp Server for Problems
At times, the problem could be with WhatsApp itself. It has happened several times where people are unable to send messages, download images, and like. To verify whether WhatsApp is down or non, you can employ 3rd-political party tools like Outage.Report or DownDetector. Open 1 of the websites, and the tool will tell you whether WhatsApp servers are working properly or non.
6. Set the Correct Date and Time
Having the right date and time on your telephone is of import for WhatsApp to sync to its servers, otherwise you won't be able to download images or videos, as mentioned on the official WhatsApp support page.
To set the correct date and time on Android, go to "Settings -> System (General Management) -> Date and fourth dimension." Enable the toggle for "Utilise network-provided fourth dimension (or automated time)."
On iPhone, get to "Settings -> General -> Date & Time." Enable the toggle for "Set up Automatically."
vii. Audit Cyberspace Problems
Many times, users are unable to download media files on WhatsApp due to an event with their Internet connection. These troubleshooting tips should aid with the event:
- If you are using WhatsApp on Wi-Fi, start by restarting your router.
- Adjacent, try opening a website on your phone. If the website doesn't load or images do not load properly, your Wi-Fi connection may be down.
- You can too endeavor switching betwixt Wi-Fi and mobile data to identify whether the Internet connexion is causing the issue.
- Make sure you have enough information residuum.
- Endeavor turning Aeroplane mode on and off on your device for a while.
- For Wi-Fi networks, effort to forget the Wi-Fi, and then connect to it once again.
- If possible, endeavour to connect to a different Wi-Fi connection or router.
- You tin can as well effort irresolute the DNS server for your router. If you are on Android, find out how to use Google DNS or OpenDNS.
- Disable the metered Wi-Fi connection on Android.
- Enable data roaming on your telephone if you are not in your home land.
viii. Check Mobile Information Settings (iPhone)
For many WhatsApp users, the images and videos not downloading issue happens merely with mobile data. To prepare that on iPhone, become to "Settings -> WhatsApp." Enable the toggle next to "Mobile Data."
9. Bank check Network for Problems
You should be using the fastest, correct network for the proper performance of WhatsApp.
To check your network on Android, go to "Settings -> Network & Internet -> Mobile Network -> Network Selection." Choose Automatic.
On iPhone, open "Settings -> Mobile Information -> Network Selection." Enable the toggle for Automatic. As well, endeavour the solutions for mobile information non working on Android and iPhone.
ten. Let WhatsApp to Access Photos
WhatsApp requires storage permission on both Android and iPhone to download media files. If WhatsApp doesn't have the required permission, you volition face issues while using information technology. To grant storage permission on Android, go to "Settings -> Apps -> WhatsApp -> Permissions." Tap on "Storage (Files and media)" and choose "Allow."
On iPhone, go to "Settings -> WhatsApp -> Photos." Cull "All Photos."
If at that place are problems with WhatsApp not automatically downloading images and videos on your phone, you lot should accept a look at the media machine-download settings in WhatsApp.
For that, go to "WhatsApp Settings -> Storage." Here you lot will find a Media auto-download department. Tap on the options under it and allow the blazon of media files that should download automatically when connected to mobile data or Wi-Fi, depending on your needs.
12. Plow Off Data Saver Modes
Both Android and iPhone come with data-saving modes. If media isn't motorcar-downloading on your phone, try disabling these modes.
For Android, become to "Settings -> Network & Cyberspace -> Data Saver." Turn it off.
On iPhone, go to "Settings -> Mobile Data -> Mobile Data Options." Plow off the toggle next to "Low Data Mode."
xiii. Check Available Storage
Your phone should take sufficient storage to be able to download media files from WhatsApp. If the phone doesn't have enough storage, files won't exist able to download.
To check the available storage on Android, go to "Settings -> Storage."
On iPhone, go to "Settings -> General -> iPhone storage." Delete unnecessary apps and files to restore infinite. If you still need more space, acquire other ways to complimentary up space on Android and iPhone.
14. Unmount SD Menu
If you lot are using a retention carte on your Android phone, oftentimes that is responsible for causing media download issues in WhatsApp. To fix it, you volition need to either remove the card or unmount information technology.
To unmount the carte du jour, go to "Settings -> Storage." Look for your memory card. Tap on the option or icon that says eject or Unmount. Do note that unmounting the card volition not delete your data in the card.
15. Turn Off Move Content to SD Bill of fare
If your Android phone offers a native setting for moving information to an SD card, you should endeavor turning it off for WhatsApp.
The steps may differ according to your phone model. Basically, what yous need to do is navigate to "Settings -> Storage -> Storage Booster." Tap on "Move Content to SD Carte du jour" and turn off the toggle adjacent to "WhatsApp." You tin also use the search in Settings to await for the "Storage Booster" setting.
xvi. Enable Salvage to Photographic camera Ringlet (iPhone)
On iPhone, fifty-fifty though yous volition be able to view the downloaded media in WhatsApp, it's not automatically downloaded to the photographic camera roll. This is non an issue just a characteristic in WhatsApp. If you want media files to download automatically to your iPhone, in the WhatsApp app, go to "Settings -> Chats.' Enable the toggle for "Salvage to Camera Gyre."
17. Ask for File to Be Resent
If you are getting the "Ask XYZ to resend the file" error while downloading old media files from WhatsApp, that's what y'all will need to do. The person could have cleared the conversation, leaving y'all unable to download the files. Request that the sender resend the file.
eighteen. Clear WhatsApp Cache (Android)
Endeavor clearing the cache for WhatsApp on your Android phone. Doing then will not delete your chats or whatever associated media.
To articulate enshroud on Android, become to "Settings -> Apps -> WhatsApp -> Storage & cache." Tap on "Clear enshroud."
Restart the phone after immigration the enshroud. Do non tap on "Clear data" (or Clear data), every bit information technology will delete your WhatsApp chats.
nineteen. Turn Off Advert Blocker
If you are using adblocker apps on your phone, try turning them off for a while to see if they are conflicting with WhatsApp media.
20. Update WhatsApp
Many times, updating WhatsApp also helps to fix the outcome of images and videos not downloading.
Get to the Play Store (Android) and App Store (iPhone) and search for WhatsApp. Tap on the "Update" button if available. Restart the phone. Don't worry, as updating WhatsApp will non delete your chats.
21. Reinstall WhatsApp
If the issue persists, uninstall WhatsApp from your phone and install it again. Even so, make sure to back up the data first using the native option. Y'all can back upwardly to Google Bulldoze on Android and iCloud on iPhone. That manner you will not lose your chats and files.
22. Rename WhatsApp Binder (Android)
On Android, apart from uninstalling WhatsApp, you should also try renaming the existing WhatsApp folder. This is done so that WhatsApp creates a new folder when you install it again. However, this is a nuclear option and so please make sure that you support your WhatsApp information offset. Once that is done, uninstall WhatsApp.
After uninstalling, open any File manager app on your phone and get to "Internal Storage -> Android -> media." Look for the "com.whatsapp" folder. Touch and hold it to reveal the options. Select "Rename." Change the proper name to whatever you lot wish.
Then install WhatsApp again and restore your data from back up. If something goes wrong, you will discover your one-time WhatsApp database and files in the renamed folder.
23. Reset Network Settings
You should endeavor resetting the network settings on your Android phone or iPhone. Doing then will delete all the saved networks (Wi-Fi, Bluetooth, etc.) and connected devices. You will need to add together and pair them again. However, it tin can solve problems similar images and videos not downloading on WhatsApp.
To reset the network settings on Android, get to "Settings -> Organization (General Management) -> Reset. Choose either "Reset Network Settings" or "Reset Wi-Fi, mobile & Bluetooth."
On iPhone, become to "Settings -> General -> Reset -> Reset Network Settings."
24. Reset App Preferences
Similar to resetting network settings, you should try to reset all settings on your phone. Doing and so will non delete your personal data. Even so, all settings on your phone will be reset. And then if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should set up it.
On Android, go to "Settings -> System (General Management) -> Reset." Choose "Reset app preferences" or "Reset settings."
On iPhone, go to "Settings -> General -> Reset -> Reset All Settings."
Later on trying each fix, I would suggest you restart your phone. Hopefully, y'all should exist able to download images and videos normally from WhatsApp. Once that happens, check out Android apps to enhance the WhatsApp experience.
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